Contact information
Last updated: 25 October 2026
Clutch Denim is an online denim and apparel store operated by Clutch Denim (Pty) Ltd, a private company registered in South Africa (registration number 2024/485798/07).
Customer care
Email: care@clutchdenim.co.za
Phone: 081 042 8435
Hours: Monday to Friday, 08:00–16:30 (SAST), excluding South African public holidays
We can help with sizing, product questions, orders, payments, delivery and complaints. For an existing order, please include your order number and the email address you used at checkout.
Returns
Email: returns@clutchdenim.co.za
Please contact us before sending anything back and we will reply with return instructions. See our Refund Policy for details.
Business address
Clutch Denim (Pty) Ltd
No. 10 Horsewood Drive
Zimbali Coastal Resort
Ballito, KwaZulu-Natal, 4439
South Africa
This is our registered business address. We trade online only, so it is not a shop, showroom or parcel drop-off point.